Raconteur

Future CEO 2019

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R A C O N T E U R . N E T 3 BALANCING From managing a diverse group of stakeholders to driving growth and profitability, chief executives have a vital - and growing - role to play. But how has the job evolved, and what are the biggest management and operational challenges facing business leaders? TOP BUSINESS PRIORITIES OF CEOs Ranked by top priorities in 2019 IMPORTANCE OF VARIOUS STAKEHOLDERS Percentage of CEOs who rate the following stakeholders very or extremely important CEO ROLE: EXPECTATIONS v REALITY How CEOs feel the following aspects of the role compare to prior expectations BIGGEST THREATS TO BUSINESS GROWTH CEOs, boards and investors ranked the top five challenges in terms of their potential to harm business growth and the global economy over the next five to ten years FEELING COMFORTABLE? How comfortable leaders are at doing the following 2016 2018 2017 2019 Growth IT related Financial Customer Corporate (structural development) Workforce Product improvements Cost management RESPONSIBILITIES 1st 2nd 3rd 4th 5th 6th 8th 7th 10% 11% 13% 24% 24% 27% 31% 54% 9% 15% 15% 23% 28% 31% 33% 40% 11% 16% 16% 20% 21% 23% 31% 58% 12% 14% 15% 21% 23% 31% 32% 53% Employees Customers Your family Shareholders Vendors/suppliers Society as a whole Planet Local community Yourself Lenders Government 98% 98% 84% 79% 74% 67% 66% 66% 63% 54% 35% 50% 40% 30% 20% 10% 10% 20% 30% 50% 40% 30% 20% 10% 10% 20% 30% Easier than expected More difficult than expected Balancing the short- term financial focus with the longer-term transformation of my company Maintaining my physical health Managing my stress levels Managing the impact on my family/personal life Engaging with my internal stakeholders Engaging with external stakeholders Connecting with my peers Finding time for myself and for reflection Developing my senior leadership team Driving cultural change National and corporate cybersecurity Technology- induced job loss Income equality Ethics of artificial intelligence Climate change 51% 49% 36% 34% 32% 49% 57% 35% 36% 28% 44% 40% 32% 37% 44% 78% 57% Admitting mistakes Seeking advice Showing emotions CEOs Boards Investors 71% Gartner 2019 YPO 2019 Egon Zehnder 2018 EY 2019 Egon Zehnder 2018

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