Fraud & Privacy 2020

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Page 15 of 15

FRAUD IT IS A WAR OF WORDS As cyber defences are increased, fraudsters are targeting the voice channel with sophisticated social engineering attacks aimed to execute criminal transactions, orchestrate account takeover and instigate fraudulent claims. Has your contact centre become the weakest link in your battle against fraud? Voice biometric anti-fraud measures alone are vulnerable to 'previously unknown' attacks. Intelligent Voice Analytics is not - exposing fraudulent behaviour from the very fi rst call. With a longstanding record of success in delivering intelligence-applicable technologies and award-winning contact centre solutions, Intelligent Voice Analytics fortifi es your fraud risk management programme to protect your genuine customers and defeat the fraudster. FIND OUT MORE, VISIT: https://bit.ly/lexiQal-for-fraud-detection ®

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